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Do you have a question about one of our products, an ongoing order, a quote request, or an upcoming project ? 

Jérôme is here to guide you !

Jérôme is our personal web assistant. His mission: to ensure that every request is handled quickly and efficiently. Whenever possible, he will answer you directly. If more technical expertise is required, he will forward your message to the most qualified contact.

Fill out the form below: Jérôme will make sure your request is processed as quickly as possible !

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Our office

Ecostal Barchon – English-language website

Adress : Rue du Relais, 1 4632 Cerexhe-Heuseux

Customer Service Telephone Number : +32 (0)4 229 49 60

E-mails

General : info@ecostal.be

Technical Support & After-Sales Service : engineering@ecostal.be

Invoicing : bookkeeping@ecostal.be

Return : warehouse.barchon@ecostal.be

Delivery assistance : warehouse.barchon@ecostal.be

E-shop support : helpdesk@ecostal.be

Opening hours

Monday to Thursday

7:00 a.m. – 4:00 p.m.

Friday

7:00 a.m. to 3:00 p.m. (Closed on weekends and public holidays)